Sun Partner Directory Help and FAQ
1.General Search Tips
2.Case Sensitivity
3.Special Characters
4.Getting Better Search Results
5.FAQs
1. General Search Tips
- System Requirements: Netscape 6.x and above, Mozilla 1.x and above or Internet Explorer 5.x and above, Java Script, and cookies enabled.
- Searches are not case-sensitive.
- The global view in English language is the default. The partner listing may be in the local language for that partner.
- Keyword field - may enter partial word using wild card character ' * ' before and/or after text.
- To find a product , solution or a partner type in the key search word such as J2SE, or Solaris. For solutions type in a specific industry or market. For a partner, type in a application area, an industry or location.
- Use generic terms or phrases such as Solaris, storage, JAVA API if you don't know the product name.
- Use the Add arrow button to add criteria. For zip code criteria enter zip code and mile/km radius. Note: Only partner headquarter address will be searched.
- Use Search button below criteria to initiate the search. It will apply all criteria filters to the database to display only partner matching all criteria.
- Remove a criteria by clicking on adjacent 'x" in orange dot.
- Reset all criteria by clicking on Reset Criteria.
2. Case Sensitivity
- For Keyword search, queries in all lower or UPPER case are case-insensitive and will yield all variations of the case structure of the word.
- For Keyword search, use the operator; e.g., <CASE> java to yield a case-sensitive search on java, returning documents containing only java and no other case variants.
3. Special Characters
Keyword search field - special characters you can use to refine your search include:
- * (asterisk): Wildcard symbol. Searches for any letters before or after the "*". For example, searching for "comp*" would return results like "computer" and "company".
- " " (quotation marks): Enclosing two or more terms in quotation marks treats those terms as one phrase. To find documents with several phrases use commas to separate phrases.
4. Getting Better Search Results
- Choose appropriate number of search results per page for easier viewing.
- Use the A-Z navigation to locate company names alphabetically.
- Use the page numbers to approximately locate a partner by company name within your result set.
- Use quotation marks for exact searches.
5. FAQs
- Are all Sun Partners listed in the Directory?
- No. Only Sun Partner Advantaged partners in good standing and at the Associate level or higher are listed.
- My company listing in the Directory needs updating. How do I update it?
- From the Sun Partner Directory home page, click on the link at right Current Sun Partners - Update your Directory Listing.
- I know there is a reseller near me but when I search by zip code it doesn't show up on results.
- The zip code search only applies the reseller's headquarter address. Try searching by company name. The reseller's listing will have the local sales office information. Zip codes only apply to USA at this time. By selecting the zip code criteria the default country will be the USA.
- Who do I contact for help with the Sun Partner Directory?
- How do I get a web banner ad on the Partner Directory?
- Go to the Marketing and Sales tab on the Sun Partner Advantage Program membership center. Complete information and request form is available there for this program benefit.
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